Who We Are
Our services are based on the social model of disability with the understanding that disability is a social construct. We recognise that barriers pose a challenge to individuals with special needs, we make it our mission to remove these barriers, create equality and offer our clients more independence, choice and control over their lives. The model says that people are disabled by barriers in society, not their impairment or differences. These can be a physical barrier or people’s attitudes to difference.
Mission and Vision Statement
We offer independent social care assessments, NHS Continuing HealthCare assessments and reviews, support planning, outreach support and supported accommodation.
Where we are now
We have a large team of wonderful carers, many of whom I know personally, who have a range of interests and backgrounds. We’ll try to match your needs and interests with those of your carer. We also pay our carers very well so as to attract the most caring and empathetic carers for you. Our carers are well trained and receive regular support to ensure they meet our very high standards.
Ethos and values
Monthly healthDignity and respect for all
Honesty and integrity
Inclusiveness
Empathy
EmpathyReliability
Quality in all we do
Our carers vetting procedure
Face to face interviews
Criminal record checks before starting
Attaining 2x professional references
Psychometric testing to assess job-fit
A comprehensive 5 day induction training
Annual refresher training in dementia, care of medicine, safeguarding and patient handling techniques
Enrolment in Health and Social Care NVQ courses (62% of our carers have attained formal qualifications and nearly 20% are studying now)
We take time to understand our customer’s needs and wishes and then match them with the carer(s) who have the relevant skills. We also know how important it is to build a rapport between customers and carers, so try to match personality traits. We also understand the importance of having a small group of regular carers for each customer, this is a key determinant to quality and is therefore tightly managed. Here is what our CQC inspector said: ‘Managers ran a weekly continuity check to ensure that people were receiving care from a small number of staff and took this into account in setting rotas.’
2019
2020
2021
2022
A professional & friendly care provider
We’re here for you. Call us at(+44) 7429 – 282-676 or request an appointment online.
